World Citi Medical Center

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World Citi Medical Center (WCMC) (formerly Quezon City Medical Center and Colleges), is a 15-storey school-hospital complex equipped with hi-tech facilities, as in it's fully-automated library center, medical transcription laboratories, audio visual rooms and biology laboratories. In 1994, the hospital was transformed from a 50-bed capacity into a 276-bed capacity tertiary institution located along Aurora Boulevard, Quezon City .

World Citi Medical Center is the Philippines’ first Medical Hotel and is the pioneer in launching a revolutionary concept that combines the hygienic aesthetics of hospital interiors with the luxurious and relaxing ambience of first-class hotels, complete with world-class amenities at reasonable rates.

World Citi Med is a center for wellness and medical hospitality rolled into one. We have redefined WorldCitiMed hospitality by giving clients the twin comforts of wellness and medical services under one roof. WorlCitiMed boasts of a holistic complex reflective of our traditional hotel-like atmosphere, equipped with state-of-the-art medical facilities and staffed by top-notch and friendly professionals who provide comprehensive and personalized services.

The hospital has the following clinical departments, all of which have modern and up-todate facilities: Internal Medicine, Surgery, Obstetrics & Gynecology, Pediatrics, Ophthalmology, E.N.T., Radiology, Anesthesia, Rehabilitation Medicine & Physical Therapy, Pathology & Clinical Laboratory, Dentistry & Oral Surgery, Laboratory, ER & OPD. World Citi Medical Center also offers complete diagnostic procedures like pulmonary, cardiovascular, laboratory, ultrasound, CT scan, mammography and radiology tests and examinations. In addition, the hospital also offers packages for executive check-up and medical procedures.

Accommodations

At WCMC, patients are given hotel guest treatment during their stay and they have various types of rooms to choose from based on their specific needs. There are three luxurious suites characterized with grandeur-the Imperial Suite, the Royal Suite, and the Maharlika Suite, which cater to more discriminating clientele. In addition, WCMC has standard amenities found in a deluxe hotel such as an Executive Lounge, Function Rooms, a Gym, and a Lobby Shop.

Affiliations

WCMC is also a headquarters of Physicians for Peace Philippines, Inc., a non-profit organization, affiliated with Physicians for Peace USA. Founded by Dr. Charles E. Horton, Physicians for Peace is geared towards building peace and friendships through medicine. The organization aims to further peace and international goodwill through quality medical educations and care, teach new skills to health care professionals, recruit volunteer healthcare providers, provide leadership and resources, and obtain and distribute contributions of medical supplies and equipment information.

Accrediation

World Citi Medical Center is ISO 9001-2000 certified. The Hospital is also certified by the Integrated Management System, complying with the stringent requirements of both Environmental (ISO 14001:2004) and Occupational Health and Safety (ISO 18001:1999) Standards. World Citi Med is also working towards the Joint Commision International Accreditation.

Awards

World Citi Med has been awarded "The 2005 Most Outstanding Center for Wellness & Medical Hospitality" by the Philippine Marketing Excellence Awards. In addition, the hospital was awarded "The 2005 Most Outstanding Medical Center" by the Global Excellence Awards at Shenzhen, China.

Mission

The hospital is committed to provide optimum holistic healthcare and wellness services to our clients; to nurture, empower and improve the quality of life of our stakeholders, foster a mutually beneficial relationship with our partners in the industry and to give a fair rate of return on the investment of the stockholders / investors.

Vision

A high – touch world class healthcare and wellness provider.

History

World Citi Med is a private institution devoted to the twin services of healthcare and wellness. Formerly known as Quezon City Medical Center and Colleges, this tertiary level hospital was established in June 11, 1978.

With a change of ownership in March, 1986, QCMC was later renamed to World Citi Medical Center which ushered in dynamic and exemplary innovation in healthcare and wellness services. From a 100-bed capacity hospital, it was redeveloped into a fully equipped, fully functioning modern medical center in the very heart of an urban metropolis. Boasting of cutting-edge medical and nursing services at par with world standards, it has earned the prestigious ISO 9001:2000 Certification.

Quality Policy

In response to a higher call, the hospital is committed to provide optimum healthcare service and to attain these goals we bind ourselves to the following philosophies:

Qualified, competent, and compassionate staff; Consistent adherence to established processes, policies, and procedures; Mutually beneficial relation with suppliers and business partners; Conducive, clean, and safe working, .learning and healing environment; Continual improvement of established quality system to be exceed customer’s expectations and meet their future needs.

Services

Admitting

Located at the ground floor level, the admitting section is responsible for all patients being admitted in the hospital. It monitors the availability of the room, list of room rates, records of admitted and discharged patients as well as their physician’s name. They also guide the clients to their assigned rooms.

Pharmacy

Established at the onset of the World Citi Med, the Pharmacy department is responsible in providing medication for our clients. It is open 24 hours, 7 days a week and manned by licensed pharmacists and staffs. They maintain the quality and control over the medication needed by the patients.

Medical Records

The Medical Records Section is an indispensable support in the delivery of quality patient care. They process, analyze and secure the medical records for the effective management of patient care. The documents they prepare include patient’s confinement, diagnosis and treatment received in the hospital.

Medical Social Service

Manned by registered Social Workers, the Medical Social Service (MSS) is a newly established section under the Medical Education Research Professional Services Department (MHERPS). They help in the resolution of social problems affecting the health, family and community life of our clients. The Medical Social Service acts as a vehicle to boost the curative, preventive and rehabilitation aspects of health. They empower the clients to cope, become self – reliant and adjust to hospital routines and their rehabilitation.

Industrial Medicine

Industrial Medicine’s main function is to implement the contract between the hospital and corporate patients. They process the Letter of Authorization (LOA) for the patients regarding their admissions and coordinates with the Liaison Officer to verify important information. Industrial Medicine also monitors progress of the HMO/CO’s payment to doctors and the hospital.

Billing Section

The Billing Section is in charge of proper settlement of the patient’s financial record from the laboratory department until date of discharged.

Medicare

The Medicare Section or National Health Insurance Program (NHIP) is a health insurance program wherein SSS members and their dependents can find financial assistance when they get hospitalized.



Reference

"World Citi Medical Center" World Citi Medical Center (July 20, 2007)

Citation

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